FAQs
- Why G*E*M?
We are a package deal... One stop shop... Why spend hours looking for different services when you can find them all here. We don't charge separately for trials, because we come at the same time. Travel in the same transportation, which makes our prices lower than many on the market
Do you travel????
YES.. We are strictly a travel team ... We are working to get a studio space, but until then we only travel.
Do you have packages?
Yes and no... We believe everyone is different, and they are looking for different things. We do have packages, but try to make things a little more personal. We want to charge fairly for both sides (us and the client), so we don't think it is fair to charge a bride, for example, $150 for a hairstyle when the cost should only be $60. Every quote is always an estimate, but we never go above $100 more than what we quote.
Hair and Makeup
Do you do trials?
Yes. We are a team, so we do hair and makeup together, so you have an extra day to relax before your event. This is $60- $100 for both.... yes both.. This may change in the future but for know this is one way to help the process be more cost effective for our clients.
When should I have my trial???
3 months is ideal ... no later than 2 weeks
What is a consultation???
This is where we gather information through questionnaires, a phone interview, and emails.. This is all free
Is the trial just for the bride???
We can do a trial for a bridal party member .. but there is an added $50 fee
What products do you use???
THE BEST FOR YOU...All hair and skin is different we make sure to use the products that work best for you.. We are very educated on what works best for each individual ...
Can I bring my own stuff???
Of course you can (and sometimes that saves you some money)
Photography
Can I have the original unedited files??
No.....
Where can I print my files????
With professional photos you need a professional printer... In order to ensure quality you can print at any professional lab (mpix, millers, White House Custom Color, etc) Small prints (8x10 or smaller) may printed at Shutterfly when only low res files are purchased...
When do you pay for print package????
Once you see your photos .....
What is included in Day of Service package??
*the hours contracted
*an assistant for weddings 6 hours or more
*full editing (color correction, retouching, and styling)
*travel for locations within 15 miles of each other
* Checklists and Spread Sheets of wedding flow and members
*discounted or complimentary Engagement session
What is your payment schedule?????
Deposit -Contract signing
1st payment 6 months before
Last payment is due week before wedding/event
If booked less than a year away
Deposit- Contract signing
The date halfway to wedding/event date
Last payment due a week before
MISC
Is there a deposit?? Is there a cancellation fee???
Yes non-refundable...20% is due.This holds your day.. Your day will not be held until it is paid. You can cancel, but 20% of contract is due up until a month before.. 50% is due after that... Same week full contract is due.
What is your travel fee???
We offer free travel to anyone in a 20 mile radius from New Britain CT. Then it is based on mileage. (usually no more than $30 per artist)
When should we book you???
If you want your day... ASAP... We can start the process two years in advance... By booking early you don't have to worry about rate changes. The year you book is the price you get. Our prices increase each year, so booking early saves your day and money too.